Frequently Asked Question

Email spoofing is when someone sends an email that appears to come from a trusted person (like your boss or a coworker) but is actually from an attacker.

🔍 How to Spot It

• The display name looks right but the email address is wrong — click on the sender's name to reveal the actual address
• The email asks you to do something unusual — buy gift cards, wire money, or share sensitive info
• There's a sense of urgency — "I'm in a meeting, please handle this right away"

🛡️ What to Do

1. Verify by another channel — call or text the person directly to confirm
2. Don't reply to the email — start a new email to the person using their known address
3. Report it to IT by submitting a ticket